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Technology projects take time, resources and expertise, though you might not always have as much assistance as you’d like to accomplish the task. Agency-Company interface projects often face these constraints, despite their recognized value to the organization. Fortunately, that’s where IVANS can help.
Our P&C 360 Consulting services are designed to fill the gaps, with a suite of capabilities to support your projects across the complete agency-company lifecycle. We offer staff augmentation, data mapping, and system testing expertise, as well as interface design, rollout, and tuning. By taking advantage of our extensive project background and more than 100 years of combined staff expertise, IVANS can help you eliminate your constraints – and bring your good ideas to light.
Key Benefits: - Faster time to market – By leveraging IVANS staff and expertise to augment your existing resources for completing the project
- Minimized risk – By utilizing IVANS extensive knowledge and experience across millions of transactions each year to help you build the best solution, the first time
- Improved ease of doing business – Through agency-company interface solutions that make it easier for agents to communicate with you
- Alleviated constraints – So you do not have to sacrifice quality in the face of resource constraints
Service Features:
Design - Data discovery – Identifying the necessary points in your systems to generate required insurance transactions
- ACORD XML mapping – Scripting appropriate data translations to support real-time transaction processing
Testing - System testing – Executing test cases to ensure proper data translation across various transaction types and lines of business
- Integrating testing – Conducting workflow testing to ensure transactions are processing correctly from end-to-end
- User acceptance testing – Working with insurance agencies selected by your company to pilot the new interface and ensure usability
Rollout - Rollout support – Assigning an IVANS consultant who can assist on-site during the first month of a system or enhancement rollout
- Agency enablement – Working with insurance agents to implement the solution in their office, provide information and training on new features, and monitor feedback
- Marketing support – Helping you market your interface solution to agents to encourage adoption
Optimization - Download analysis – Analyzing existing download processes to identify potential feature, workflow and usability enhancements
- Standards updates – Reviewing and modifying existing systems to support new carrier processes or industry standards
- Staff augmentation – Providing interface expertise on an as-needed basis
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