IVANS

Steve Yacik
Worldwide eBusiness Manager
Chubb Personal Insurance

As worldwide e-business manager for personal insurance, Steve’s objectives have been to positively contribute to Chubb’s business success around the globe, through management and continual extension/improvement of their Internet portals and other systems used by Chubb’s agents and customers. Listen to how Chubb uses IVANS download and real-time to streamline communication with their agents.

Key Benefits:

• Speeds time to market – By providing a solution based on standards already proven to work for your business

• Simplifies workflow – For translating data into a shareable format across any number of carrier-agency pairs

• Saves time – By automating the day-to-day workflow and accelerating communications between carriers and agents

• Reduces costs – Through streamlining operations and providing one agency-company interface solution that supports nearly 40 agent systems

• Minimizes risk – From leveraging IVANS unparalleled expertise in agency-company interface solutions and relationships with leading vendors and standards organizations in the industry

Service Features:

• Download via IVANS Transformation Xpress™ - Synchronizing policy information on the carrier system with the agency’s system to ensure both have up-to-date information

• Electronic mailbox via IVANS E-Commerce Server – Providing a two-way, data repository for carriers and agency to send and receive information

• Archiving and retrieval – Maintaining transaction data in the electronic mailbox for up to 60 days

• Real-time processing via IVANS Transformation Station – Allowing an agent to access policyholder information and resend individual download policies from a carrier’s database in real-time

• Customer support – Providing a dedicated point of contact at IVANS to help with agency-company interface rollout, system changes and troubleshooting on an ongoing basis

• Back To Overview
• Solution Summary (PDF)

• 2010 Carrier Automation Trends
• Chubb Testimonial

Related Service:

• Download